Community Forum FAQs

1. I’m new to this community. Where should I start?

Answer

A very warm welcome to our CareApp community forum! The best way to get started is to first look at our Community Guidelines and then introduce yourself! Everyone is excited to meet you and give you a warm welcome.

2. CareApp Community forum: why should I be here?

Answer

We want you to be happy and confident using CareApp to communicate with your community! It is so valuable to chat with peers from the same industry to validate ideas, share knowledge and expertise, give guidance and insight, connect and engage with each other. This is why we created the CareApp Community Forum.

3. How to create a new conversation?

Answer

Remember to use the search first to see if your questions are already being discussed or if there is already a solution.

  • If there’s no relevant thread yet, feel free to create a new topic. For this, just click the Create topic button next to your avatar
  • Choose what type of topic you’re going to post. Decide if your topic is a conversation or idea.
  • Create a short but descriptive title. It should summarize what your topic is about. This way other users can see directly if they are able to help you.
  • Describe what your topic is about. Describe your issue as detailed as possible. Other users can help you better when they know what you are trying to do (and where you do not get any further).
  • Choose the relevant category to post your question/conversation.

4. How to edit my own conversation?

Answer

If you made a mistake while writing your post (don’t worry it happens :wink:), or if you simply want to add more information, then you can do this by following these steps:

  • Go to the post which you would like to change
  • Hover your mouse over the three dots on the right bottom corner
  • Click Edit:

5. Haven’t found a reply to your question? - Please reach out to us at hello@careapp.com.au